Last Updated: August 16, 2026

At Robibrix, we currently offer free shipping within Germany. We are committed to providing a reliable and convenient delivery experience for our customers.

1. Shipping Destinations

We currently ship our products within Germany only.

At this time, we do not offer international shipping.

2. Free Shipping

Free shipping is currently available on all orders delivered within Germany.

There are no additional shipping charges for standard delivery within Germany.

Shipping Cost: €0 (Free)

3. Delivery Time

The estimated delivery time within Germany is:

5–10 business days

Delivery times are estimates and may vary depending on product availability, order processing, weekends, public holidays, shipping carrier delays, weather conditions, and other unforeseen circumstances.

4. Order Processing

Orders are processed after successful payment and order confirmation.

Once your order has been processed and dispatched, you may receive a shipping confirmation and tracking information where available.

Please ensure that your delivery address and contact details are correct when placing your order.

5. Tracking Your Order

Where tracking is available, tracking information will be provided after your order has been dispatched.

You can use the tracking information to check the current status of your shipment with the relevant shipping carrier.

6. Delivery Delays

Although we aim to deliver orders within 5–10 business days, occasional delays may occur due to circumstances beyond our reasonable control, including:

  • Public holidays
  • Severe weather conditions
  • Shipping carrier delays
  • High shipping volumes
  • Product availability
  • Technical or logistical disruptions
  • Other unforeseen circumstances

If your order has not arrived after the expected delivery period, please contact us with your order number so that we can investigate the shipment.

7. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address when placing an order.

If you notice an error in your delivery information, please contact us as soon as possible.

We cannot guarantee that an address can be changed after an order has been processed or dispatched.

8. Damaged Packages

If your package arrives visibly damaged, please document the damage and contact us as soon as possible.

Where possible, please take photographs of the damaged packaging and the product. This information may help us investigate the issue with the shipping carrier.

9. International Shipping

Robibrix currently does not offer international shipping.

Orders can currently be delivered only to addresses within Germany.

We may expand our shipping destinations in the future. Any changes will be published on our website.

10. Shipping Currency

All prices on the Robibrix website are displayed in Euros (€).

Shipping within Germany is currently provided at no additional cost (€0).

11. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Robitro UG
Straubinger Str. 42
93326 Abensberg
Germany

Email: support@robibrix.eu
Phone: +49 160 91198959

For information regarding returns, refunds, withdrawal rights, and other customer rights, please refer to our applicable Terms & Conditions and Returns Policy.